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  • Customers like
    • Honored first warranty1
  • Customers don't like
    • Quality or durability of mattress2
    • Same problem with replacement1
    • Mattress1

  • Apr 19
  • Online Shopping
  • Miami, Florida
  • Mattress
  • 50
  • REVIEW RATING 4/5

1)- We purchased our first Bragada Deluxe mattress back in April 2006, mattress got indentation within 2 years, We filed for a replacement due to indentation and was first denied, after writing a negative on line review Bragada agreed to replace it with an upgrade for the best mattress, the Milan (We paid an additional $1,200 for the upgrade),2)- mattress was shipped on January 2008, after 6... Read more

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  • Apr 03
  • Furniture and Decor
  • Middletown, New York
  • King Size Mattress
  • 2
  • 2
  • 39
  • REVIEW RATING 5/5

We bought the top of the line king size Bragada Mattress and boxsprings. We were happy as clams. Less than a year later we noticed indentations from our bodies although we rotated the mattress regularly. Over several months it got gradually worse. I sent them an email and Lynn said to send a picture of the model label. I did. I then received an email that she wanted more pictures. See the letter... Read more

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  • Feb 20
  • Furniture and Decor
  • Metairie, Louisiana
  • Mattress
  • 1
  • 1
  • 63
  • REVIEW RATING 4/5

We purchased super ,king bragada Vellaggio mattress in 2007.both my husband and myself have a defected one, huge dip on my side and I weigh 110lbs this is creating severe back pain for both of us .Ive been seeing a neurologist for 5 years and didn't think it was from my bed until my husband starting complaining and he too is seeing a back dr. For the past year.all we really want is a new... Read more

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  • Feb 09
  • Furniture and Decor
  • Concord, North Carolina
  • Memory Foam Mattress
  • 66
  • REVIEW RATING 4/5

We've had our mattress for 2 years this spring. There are very apparent depressions on both sides where we sleep. They're permanent and don't go away. We're beginning to have back and shoulder pain again due to this. I won't bother trying to get another mattress as I feel they're junk. This is the second brand of memory foam mattress we've owned, and neither one lives up to the hype. My... Read more

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  • Jan 19
  • Furniture and Decor
  • Monroeville, Pennsylvania
  • Mattress
  • 129
  • REVIEW RATING 4/5

Okay, I bought a very expensive Bragada Mattress several years ago the ended up having indentations in it in several places. I was asked to take photos with a ruler showing the depth of the defects. After emailing it I was shipped another mattress and told I could give the old one to charity or just trash it. So they do honor their warranty however my replacement mattress after a few years is... Read more

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  • Sep 17, 2014
  • Furniture and Decor
  • Louisville, Kentucky
  • Positive Experience
  • 1
  • 1
  • 325
  • REVIEW RATING 5/5

It is interesting this person in another review here choose to be anonymous with their seemingly display of anger with Bragada. If you do the math on 3 mattresses in 8 years you see the 1st mattress must have bee replaced in the 1st year? Then the 2nd one lasted 6 years and the 3rd is just months old? The 1st mattress is highlighted as a 'deluxe' mattress which Bragada has never sold. I am... Read more

Was this review helpful? 1 2

  • Sep 06, 2014
  • Furniture and Decor
  • Bragada Mattress
  • 1
  • 1
  • 179
  • REVIEW RATING 4/5

This is my 3rd Bragada mattress in the last eight (8) years...two mattress had been replaced under the warranty after providing some pictures to show the indentation in the mattress; for the replacement of the 1st mattress (Deluxe) I requested an upgrade to the top of their line (Milan) for an extra $1,000; after 6 years of use this second mattress (Milan) also created an indentation(lump),... Read more

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  • Jun 27, 2014
  • Furniture and Decor
  • Newburgh, New York
  • Low Quality Mattress
  • 2
  • 2
  • 185
  • REVIEW RATING 3/5

Avoid, avoid, avoid. This mattress is poorly made and will only last a year or so. Also, there is no real warranty, they make it extremely difficult to put in a claim. A large sinkhole forms in the bed after regular use and it only occurs when your sleeping over time. The warranty is "limited" and its hidden on the site. For the warranty to be effective they want you to take a ton of photos and... Read more

Was this review helpful? 1 2

  • Nov 08, 2013
  • Customer Service
  • Lindenhurst, New York
  • Memory Foam Mattress
  • 159
  • REVIEW RATING 4/5

We bought 2 Bragada mattresses 5 years ago along with the adjustable frame. The mattresses both have deep depressions in the middle. I weigh 140 lbs and my wife weighs 110. I emailed customer service and was told to pay $600 to have the mattresses sent back, repaired and shipped back to me in 7 to 10 days. I said what do I sleep on in the meantime? The floor? I was then told I could purchase 2... Read more

Was this review helpful? 1 1

  • Mar 09, 2013
  • Furniture and Decor
  • Puyallup, Washington
  • Bragada Mattress
  • 229
  • REVIEW RATING 4/5

I bought a Bragada memory foam mattress about 10 years ago and my side of the bed developed a dip in the mattress. My wife would end up rolling or sliding down into the dip with me during the night and our backs started suffering from the sag. I called Bragada and started the warranty process. Within two weeks we had a new mattress at our doorstep free of charge, including shipping. I have read... Read more

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