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  • Customers like
    • Honored first warranty 1
    • Price point options 1
    • Quality 1
  • Customers don't like
    • Mattress or customer service 3
    • Quality or durability of mattress 2
    • Same problem with replacement 1

I purchased a memory foam mattress from a local wholesale furniture outlet in 2010. It was a $2000 mattress, & I only paid $800. Initially thought it was great, but after a few nights it felt like I was sleeping on a tombstone. The store would not let me return it, & I could not afford another bed. I was frantically searching for a solution, & found Bragada online & read some excellent reviews.... Read more

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  • From mobile
  • Bragada
  • Jan 10
  • #767928

I love our king size double adjustable bed. We bought it in 2002 & the only issue was the lift mechanism on my husband's side quit working last year. They replaced it with no charge to us. I have recommended them many times over the years. Add comment

My husband and I have purchased 3 Bragada memory foam mattresses over the past 8 years. A deluxe cashmere topped twin, a luxurious full x-long, and a budget king for ourselves at the in-laws. We will soon be purchasing a 4th to replace our soon to be retired Tempur-pedic. We have been pleased with each and every purchase, including the product quality, shipping, set up instructions and the... Read more

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To my surprise I've had my bragada mattress for 11 years! TV recommends changing mattresses every 8 years. I have had NO issues with my bragada. It is as firm as the day I bought it. Within 2 years of getting my mattress 4 of my friends purchased one and we all love this mattress. I can't say one negative issue with my bragada! I'd give it a 5 star. I HONESTLY don't believe the bad reviews. Any... Read more

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I had this bed 4 years. We had some warranty issues that were corrected without any problems. My complaint is this. When you first lay down it feels good. Two hours in and the mattress compress down and it becomes a rock. I have not slept well since i bought it. Well except when i sleep on a couch. Memory foam is not all that. My best suggestion is don't buy online. Go where you can physically... Read more

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I called the phone numbers for 2 days - no answer. are they still in business?? What type of business, actual store or web-based, doesn't answer the phone. how are customers supposed to get ahold of them? i wonder if they are going out of business and just don't want customers calling them. it is pretty strange and if people just bought their product and want some customer service i don't... Read more

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The sales lady was rude and not helpful....she lied about processing the order forms, and made all sorts of ID demands even though I have good credit and a platinum credit card. The company is suspicious about shipping to NY state. She ended up hanging up on me, and I had to complain to a manager about her. What kind of company treats their potential customers like that? I offered to send them... Read more

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Fake reviews make me angry. I purchased a Bragada King-sized Waldorf set in 2008, and it's wonderful. I broke my back and pelvis in a bad fall and my rheumatologist recommended it. These beds are quality, made in America, and my father--Mr. Picky--liked it so much he ordered one, too. He said it's the most comfortable bed he's had in his 83 years. Their customer service and warranty are... Read more

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1)- We purchased our first Bragada Deluxe mattress back in April 2006, mattress got indentation within 2 years, We filed for a replacement due to indentation and was first denied, after writing a negative on line review Bragada agreed to replace it with an upgrade for the best mattress, the Milan (We paid an additional $1,200 for the upgrade),2)- mattress was shipped on January 2008, after 6... Read more

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We bought the top of the line king size Bragada Mattress and boxsprings. We were happy as clams. Less than a year later we noticed indentations from our bodies although we rotated the mattress regularly. Over several months it got gradually worse. I sent them an email and Lynn said to send a picture of the model label. I did. I then received an email that she wanted more pictures. See the letter... Read more

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