This is exactly what happened to us!!!!
"We bought a Bragata bed."Vienna" within months the bed began breaking down.
Memory foam is not what they claim. Company management doesn't care and customer service is worthless. We had to replace the bed, it was so bad". Felt like sleeping in a ditch;.
Company falsely advertises its products and warranty". Would never recommend this *** to anyone!!!! We contacted the company on two different occassions for them to make it right/. The second time we were told they had new management and their warranty process had been improved!.
Buyer beware!!Recommend not doing business with this company."
Monetary Loss: $1500.